Legal

Terms and Conditions

Effective date: 23 September 2026

Welcome to Dance Passport. These Terms and Conditions ("Terms") govern your access to and use of the Dance Passport platform, including the website at dancepassport.com and the web application at app.dancepassport.com (together, the "Service"), provided by Dance Passport PTY Ltd, registration number 2026/717296/07, a company registered in South Africa with its registered address at 10 Country Places, Cedarwood Street, Durbanville, Cape Town, 7550, South Africa ("Dance Passport", "we", "us", "our").

By creating an account or otherwise using the Service, you ("Customer", "you", "your") agree to be bound by these Terms. If you are entering into these Terms on behalf of a dance studio or other organisation, you confirm you have the authority to bind that organisation, and references to "you" mean that organisation.

1. The Service

Dance Passport is a subscription-based, multi-tenant software platform for dance studio management, including tools for class scheduling, student and guardian records, attendance, billing and related administration. The features available to you depend on your subscription plan.

2. Account Registration

To use the Service you must create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised use of your account.

3. Subscription Plans, Free Trial & Billing

  • Dance Passport is offered on a monthly subscription basis, with plans tiered by student count. The applicable plan and fee are shown to you at sign-up and in your account settings.
  • New customers receive a 7-day free trial. No payment is taken during the trial. If you do not cancel before the trial ends, your paid subscription begins automatically and your first payment is billed.
  • Subscriptions renew automatically each month until cancelled in accordance with our Refund & Cancellation Policy. By subscribing, you authorise us (via our payment processors) to charge your chosen payment method on each renewal date.
  • Payments are processed by PayFast (for South African studios) or Paddle (for studios outside South Africa), depending on your billing region. We do not collect or store your card details — this is handled directly by PayFast or Paddle as our payment processors.
  • There are no setup fees.
  • We may change subscription pricing from time to time. Any price change will not apply to a billing cycle already paid for, and we will give you reasonable advance notice before a price change takes effect on your account.

4. Cancellation & Refunds

Cancellation of your subscription, and our approach to refunds, is set out in our Refund & Cancellation Policy, which forms part of these Terms.

5. Acceptable Use

You agree not to:

  • use the Service for any unlawful purpose or in breach of any applicable law;
  • attempt to gain unauthorised access to the Service, other accounts, or our systems;
  • interfere with or disrupt the integrity or performance of the Service;
  • upload information you do not have the right or consent to submit, including personal information of students or guardians.

6. Customer Data

You (or your studio) retain ownership of the data submitted to the Service, including information about students, guardians and staff ("Customer Data"). You are responsible for ensuring you have the necessary rights and consents — including from parents or guardians, where applicable — to submit Customer Data to the platform. Our handling of personal information is described in our Privacy Policy.

7. Intellectual Property

The Service, including its software, design, trademarks and content (excluding Customer Data), is owned by Dance Passport or our licensors and is protected by intellectual property laws. Nothing in these Terms transfers ownership of the Service to you; you receive a limited, non-exclusive, non-transferable right to use the Service for your internal business purposes during your subscription.

8. Service Availability

We aim to keep the Service available and performing reliably, but we do not guarantee uninterrupted or error-free access. We may suspend the Service for maintenance, upgrades, or circumstances outside our reasonable control.

9. Disclaimers & Limitation of Liability

The Service is provided "as is" and "as available". To the maximum extent permitted by law, Dance Passport disclaims all warranties, express or implied, and will not be liable for indirect, incidental or consequential loss arising from your use of the Service. Our total liability to you for any claim arising from these Terms or the Service is limited to the subscription fees you paid to us in the three (3) months preceding the claim, except where such limitation is not permitted by law.

10. Termination

We may suspend or terminate your account if you materially breach these Terms and do not remedy the breach within a reasonable period after notice from us, or immediately in cases of serious misuse, non-payment, or unlawful activity. You may cancel at any time as described in our Refund & Cancellation Policy.

11. Changes to these Terms

We may update these Terms from time to time. We will notify you of material changes (for example, by email or in-app notice) before they take effect. Continued use of the Service after changes take effect means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa, and you and Dance Passport submit to the non-exclusive jurisdiction of the South African courts.

13. Contact Us

Dance Passport PTY Ltd
Registration number: 2026/717296/07
10 Country Places, Cedarwood Street, Durbanville, Cape Town, 7550, South Africa
Email: simone@dancepassport.co.za

Last updated: 23 September 2026. Dance Passport PTY Ltd, registration number 2026/717296/07, 10 Country Places, Cedarwood Street, Durbanville, Cape Town, 7550, South Africa.